RUBIN’s online solutions enable you to offer key added value in service. Your customers can enjoy an optimised experience throughout their entire customer journey. They can be reached 365 days a year via their customer account and receive customised, relevant information. Open event-related web shops for exhibitors, co-exhibitors, guest organisers, service partners, press representatives and congress participants. Smart transfer functions control the data flow from online to the production system.
The modular structure provides the right solutions for your processes. All RUBIN modules work on a common database and organise trade fair, congress and event management procedures effectively and transparently. From exhibitor registration and visual planning to online service booking and invoicing.
Our RUBIN modules support your trade fair management processes.
Provide a complete service for your customers and partners when planning events. Record your exhibitors’ stand registrations in the exhibitor registration shop. All services are available to your customers in the service booking shop. All booked services are forwarded in the background to the service partners in your own service partner shop for processing. You can accompany your exhibitors and partners in the customer account 365 days a year and guide them from one event to the next. Discover the many possibilities with RUBIN’s online shops.
Our RUBIN Trade Fairs and Exhibitions module is your trade fair planning centrepiece. Process any number of projects simultaneously and easily transfer data from previous events. Your sales processes are supported across all modules, from existing exhibitors to new potentials. Potential exhibitors are guided to a registration shop that is already pre-populated with relevant data and your existing exhibitors can transfer their stand space and booked services from the previous year with a single click. Rebooking has never been so easy.
With the RUBIN Service and Logistics module, you can increase service levels along service chains from service booking to service provision. Let RUBIN support the creation and processing of bookable items and retain control over all purchase and sales prices. Your service partners receive the booked services in the associated web shop and can have the services provided confirmed on the tablet by the exhibitor with a signature on site. A powerful service for your customers and partners.
Our RUBIN Customer Relationship Management module makes your CRM data available across all modules and offers the option of adding relevant data to every contact with software support. Actively support sales activities and generate online data. Use suitable web shops to collect new leads and relevant information on existing contacts. External sales partners can enhance existing data and enter new data records. Logical transfer functions from CRM data collected online to the RUBIN production system are available to you.
RUBIN is your modular team player. No matter how big your teams are, you can manage every team with individual user roles and access rights. Your self-defined workflow processes promote and control collaboration between the different teams and ensure the necessary transparency. This means that everyone can easily find each other and everyone knows what needs to be done. One team, one solution.
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